PrintUsage Pro – FAQ (Version 3.5)

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FAQ Version 3.5

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General Troubleshooting

Installation and Setup

I have installed the PrintUsage Pro with a valid license code, but the software is still a trial version. What should I do?
How to deal with “Test Configuration Failure” after installation of the print server?
What should I pay attention to when installing PrintUsage Pro management server on Windows 2003?
Print monitoring service has started, but print tasks cannot be recorded in system
My management server, print server and networked printer do not belong to the same network segment. How can this be installed?
The management and print monitoring services are installed on separate machines, the computer name of the management server has been entered as instructed in the print monitoring service configuration but the configuration test has failed.
My C drive does not have enough space. How can I save the print content on another drive or network shared folder?
How can a general print user be prevented from closing the print monitoring service to avoid having their activity monitored?
How can a user be prevented from avoiding the monitoring service by printing directly to a network printer?
How can I choose the user authorization mode?
How can I increase the time out period on the Web Management Site?

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Contact: sales@printusagepro.com

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