Error ID

Meaning

Solution

204

Print monitoring service startup failure because of database connection problem

Make sure system installed successfully.

Make sure database server is accessable and service in running

If the print server is a stand alone server, please make sure the dominating server is specified and configured successfully

If we need to test the SQL Server 2000 installed on Win2003, SP3 is required.

200

Print monitoring service startup failure because of license issue

The problem may be caused by trial version expiration or the USB software dog detection failure. Please check the event log for detailed information

Terminating the wizard during installation process will lead to error also.

201/202

Print monitoring service stop because of license issue

Same solutions as 200

1000

Print monitoring service starts up in order

1006

Print monitoring service stops in order

2091

Detailed information of printing task

It includes all the detailed information of each print task being monitored.

2071

List of printers being monitored is added when print service startsTh up

This log shows the list of printers being monitored when print service starts up.

3460/3470/3480

Error of print monitoring service occured when controlling print tasks

The sporadic error can be ignored. Continued errors can be resoved by restarting ther monitoring service.

3560/3570/3580

Error of print monitoring service occured when monitoring print tasks

The problem is caused by database connection failure.

The sporadic error can be ignored. Continued errors can be resoved by restarting service.

2500/12004

Error in service update

The problem is caused by database connection failure or configuration error. The sporadic error can be ignored.

4330

Database connection testing failure

Refer ID 200 and ID 204 soluctions

20102

Fail to read registration info from USB software dog

Make sure USB software dog connects to USB ports correctly.