Improper monitoring is shown as the print server status
When logging onto Web management, it can sometimes show that the status of the print management service is improper, even after refreshing or restarting the monitoring service. It is can be caused by the one of the following reasons:
- The Print management server does not exist, or the operating system has been reinstalled. Add it to the master server again to resolve the problem.
- The Print management server is actually working properly, but the Print- Usage HTTP service has not started. Double click the service tray icon and click Setup and in the “Advanced” tab click “Restart HTTP service”.
- There is a firewall installed on the print management server. Set firewall exceptions to allow PrintUsage to access port 8100. Refer to the user manual of your firewall product for instructions on setting exceptions.