PrintUsage Pro – FAQ (Version 2.3)

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FAQ Version 2.3

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General Troubleshooting

Print monitoring service cannot be started
The Web Management Site is not running
I have forgotten the administrator’s password for the PrintUsage Pro Web Management Site, how can I reset it?
How can I deploy more than one print server?
What is the default username and password for the administrator?
After installing PrintUsage Pro, I can monitor the print jobs that have been sent from the machine running the management server, but not from network computers.
I can’t install the MySQL database successfully while running the configuration wizard
Common log file error ID details
When adding a printer in the Web Management Site, it cannot find the shared printer attached to another Windows XP machine.
I have to wait for a long time to be able to print after installing the print monitoring service, what’s the problem?
Does the end users have access to view their printing history and account information?
The saved print content files are occupying too much disk space

Installation and Setup

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PrintUsage Pro User Guide

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Sales: (800) 800-6328

Contact: sales@printusagepro.com

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