When adding a printer in the Web Management Site, it cannot find the shared printer attached to another Windows XP machine.
The PrintUsage Pro Web Management Site runs under a guest account. Windows XP by default disables the guest account from having access to a shared printer. Two solutions can fix this problem.
- Specify a domain user account to run the PrintUsage Web Management Site through the web hosting service. This must be done on the machine that the PrintUsage management service is installed.
- Enable the Guest Account in the Local User and Groups on the Windows XP machine that is hosting the shared printer.
- Open Administrative Tool -> Local Security Policy -> User rights assignment, delete the Guest from the “Deny Access to this computer from the network”.
- Go to Administrative Tools -> Local Security Policy -> Security Options. Enable the “Network access: Let Everyone permission apply to anonymous users”.
- Go to Local Security Policy, Security Settings, reload to take effect.
